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Company Cases About French Restaurant 32inch Touch Screen Self Service Payment Machine and Menu Board

French Restaurant 32inch Touch Screen Self Service Payment Machine and Menu Board

2019-03-02
Latest company cases about French Restaurant 32inch Touch Screen Self Service Payment Machine and Menu Board

Empowering European Dining with Smart Payment Solutions

Project Overview

Client: A leading French software development company

Goal: To streamline dining experiences across Europe through innovative self-service payment solutions.

Solution: Provide a comprehensive hardware solution consisting of 32-inch self-service payment machines and wall-mounted menu boards.

Challenges

  • Efficiency: Traditional table service can be time-consuming and labor-intensive.
  • Customer Experience: Long wait times and complex payment processes can frustrate customers.
  • Cost Reduction: Restaurants seek ways to optimize operational costs without compromising quality.

Solution Implementation

  1. Hardware Deployment:

    • Self-Service Payment Machines:
      • 32-inch touchscreens for intuitive user interfaces
      • 80mm thermal printers for efficient receipt generation
      • QR code scanners for contactless payment options
      • POS brackets and floor stands for flexible installation
    • Wall-Mounted Menu Boards:
      • Narrow bezel design for a sleek and modern look
      • Right-angle mounting for optimal viewing angles
      • Android system for easy content management
      • Cloud-based software for remote updates and analytics
  2. Software Integration:

    • Custom Software Installation: The client's software is seamlessly integrated into the payment machines, providing a tailored solution for their specific needs.
    • Cloud-Based Management: Remotely monitor and control the menu boards and payment machines through the free cloud server.
    • USB Updates: Easily update advertising content on the menu boards using USB drives.

Expected Benefits

  • Enhanced Customer Experience:
    • Self-service ordering and payment reduce wait times.
    • Interactive menu boards provide a visually appealing dining experience.
    • Contactless payment options ensure safety and convenience.
  • Operational Efficiency:
    • Reduced labor costs and increased table turnover.
    • Streamlined order processing and payment settlement.
    • Real-time data insights for informed decision-making.
  • Increased Revenue:
    • Upselling and cross-selling opportunities through personalized recommendations.
    • Improved customer satisfaction leading to repeat business.

Key Performance Indicators (KPIs)

  • Transaction Speed: Measure the average time taken to complete a transaction.
  • Customer Satisfaction: Collect feedback through surveys and online reviews.
  • Revenue Growth: Track the increase in sales and average order value.
  • Operational Efficiency: Monitor labor costs and table turnover rates.

By empowering restaurants with this advanced hardware and software solution, the client can revolutionize the European dining landscape, delivering exceptional customer experiences and driving business growth.

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Contacts
Contacts: Ms. Ellen Zeng (Europe, North and Shouth America)
Fax: +86-755-61251188-8025
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